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Communication meets what type of needs?
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}Physical
}Relational }Identity
}Spiritual }Insrumental
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Name the three models of communitcation.
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}Action Model
}Interaction Model
}Transaction Model
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Explain the Action Model of Communication.
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Communication as a one-way process
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Explain the Interaction Model of Communication
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Communication as a two-way process
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Explain the Transaction Model of Communication
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Communication as a multi-way process: Both parties are simultaneously senders and receivers. Communication flows in both directions at once.
}}Illistrate
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Name the Characteristics of Communication
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}Multiple Channels
}Passes through Perceptual Filters
}People give communication meaning
}Literal and Rational Implications
}Sends Message, intentional or unintentional
}Governed by rules
(communication is mess)
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Name the Communication Myths
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Myth 1: Everyone is an expert in Communication.
Myth 2: Communication will solve any problem.
Myth 3: Communication can break down.
Myth 4: Communication is inherently good.
Myth 5: More Communication is always better.
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Interpersonal Communication is...
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Communication that occurs between two people within the context of their relationship and that, as it evolves, helps them negotiate and define their relationship.
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How Do We Communicate Interpersonally?
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Pervasive
Can Improve our relationships
Can Improve our health
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_____________ ______________ means communicating in ways that are effective and appropriate.
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Communicating competently
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Competent Communicators practice:
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}Self-awareness
}Adaptability
}Empathy
}Cognitive Complexity
}Ethics
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What is Culture?
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The learned, shared symbols, language, values and norms that distinguish one group of people from another.
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Individualistic Culture
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Believes people's primary responsibility is to themselves.
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Collectivistic Culture
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Believes people's primary responsibiliey is to their families, companies and communities.
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High-Context Culture
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}Believes verbal communication should often be indirect.
}Relies heavily on nonverbal cues
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