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Refers to a review of a firm’s current
marketing mix, in terms of its strengths,
weaknesses, opportunities, and threats.
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Marketing Audit
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Reers to the main elements as a firm’s
marketing strategy. It consists of the 4
P’s – product, price, promotion and place.
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Marketing Mix
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Rfers to the document outlining a firm’s marketing objectives and strategies for a specified time period.
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Marketing Plan
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Ay medium- to long- term plan for achieving the marketing objectives of a business
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Marketing Strategy
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A marketing approach adopted by businesses that are inward looking . They focus on selling products that they can make, rather than making products that they can sell.
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Product Orientation
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Any activity that seeks to influence social behavior to benefit the target audience and society as a whole.
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Social Marketing
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ØA business strategy based on the core strengths of the firm. Businesses that adopt this approach use their ore assets, such as the brand name, to develop and launch new products.
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Asset-Led Marketing
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Firms that dominate the market share in a particular market. The business that has the largest market share in a n industry, as measured by value or volume of sales, is called the market leader.
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Market Leaders
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An approach adopted by businesses that are outward looking. They focus on making products that they can sell, rather tan selling products that they can make.
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Marketing Orientation
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Measures the value of a firm’s sales revenues as a percentage of the value of sales revenue from all the businesses in a particular market, per time period. Hence, the market size of motor vehicles is greater than that of fresh pineapples.
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Market Share
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ØThe management role of predicting, identifying and meeting the needs and wants of customers in a profitable manner,. The activities can be summed up as the eight P’s: product, price, promotion, place, people, physical evidence, process and packaging.
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Marketing
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•The use of people in the marketing mix. CRM focuses on what can be gained during the lifetime of a positive relationship with the customers.
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Customer Relations Management
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•The moral aspects of a firms marketing strategies. It can be encouraged by the use of moral codes of practice.
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Ethical Marketing
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•Michael Porter’s model of assessing the nature of competition within an industry by examining five variables (or forces): new entrants, existing competitors, substitutes, supplies and buyers.
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Five Forces Analysis
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•The range of marketing activates designed to discover the opinions, beliefs and feelings of potential and existing customers to identify and anticipate the needs and wants of customers.
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Market Research
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