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Appraisal
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Impartial analysis and evaluation conducted according to established criteria to determine the acceptability, merit, or worth of an item.
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Internal recruitment
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The process of identifying and hiring the best-qualified candidate (from within an organization) for a job vacancy, in a most timely and cost effective manner
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External recruitment
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The process of identifying and hiring the best-qualified candidate (from outside of an organization) for a job vacancy, in a most timely and cost effective manner
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Flexible work patterns
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work practice allowing employees a certain degree of freedom in deciding how the work will be done and how they'll coordinate their schedules with other employees. The employer sets certain limits such as min and max # of hours of work every day, and what time they come in
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Human resource management (HRM)
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The process of hiring and developing employees so that they become more valuable to the organization. conducts job analyses, plans personnel needs, selects the right people for the job, orienting and training, determining and managing wages and salaries, providing benefits and incentives, resolving disputes, communicating with all employees at all levels.
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Workforce planning
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identification and analysis of what an org. is going to need in terms of the size, type, and quality of workforce to achieve its goals.. determines what mix of experience, knowledge, and skill is needed and sequences to get the right # of right people in the right place at the right time.
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Job description
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A broad, general, and written statement of a specific job, based on the findings of a job analysis. includes duties, purpose, responsibilities, and working conditions of a job
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Job specification
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A statement of employee characteristics and qualifications required for good performance of assigned duties and tasks making up a specific job.
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Job analysis
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Detailed examination of the tasks that make up a job, conditions under which they are performed, and what the job requires in terms of aptitudes), attitudes knowledge, skills, and the physical condition of the employee.
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Contingency theory
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based on the theory that there is no official best way to manage b/c every situation and manager is different.
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Tele-working
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a working method where an employee works at home on computer, and sends the finished material back to the central office by modem.
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Democratic leader
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Involves a team guided by a leader where all individuals are involved in the decision-making process to determine what needs to be done and how it should be done. The group's leader makes the final decision of the group.
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Accountability
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The obligation of an individual or organization to account for its activities, and accept responsibility for them.
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Bureaucracy
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System of administration marked by its clear hierarchy of authority, division of labor, written and inflexible rules, regulations, and procedures, and impersonal relationships. Once instituted, bureaucracies are difficult to dislodge or change.
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Centralization
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1. The concentration of management and decision-making power at the top of an organization's hierarchy.
2. The location of all/main departments in a business
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