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The importance of effective management
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- Achieve business goals
- Efficiency -> minimise costs + maximised profts |
Management Roles (IDI) [3]
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- Interpersonal (FLL)
- Informational (SMD) - Decisional (NERD) |
- Interpersonal (FLL) [3]
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Communicates to stakeholders and the public
- Figurehead: publicly represents the business - Leader: communicate goals to employees - Liason: maintains relationships with stakeholders |
- Informational (SMD) [3]
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Collects, filters and disseminate information for business
- Spokesperson: - Monitor: analyses competitors, industry and data - Disseminator: filters information in business |
- Decisional (NERD) [4]
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Solves problems and makes decisions
- Negotiator: mediates and makes compromise - Entrepreneur: initiation new goals, visions - Resource Allocator: movement of finance/ resources to achieve goals - Disturbance Handler: taking action to unforeseen problems |
Skills of Management (SSPIFTV) [7]
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- Strategic thinking: thinks for long term
- Interpersonal Skills: communication and charisma - Flexibility: adapts to change - Teamwork: ability to work in a group - Vision: sharing goal of business - Self-management: working autonomously - Complex problem solving and decision making - Personal/ Ethical standards: business values |