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Concept 1
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Self-AwarenessRefers to the ability to recognize and understand your moods, emotions, drives as well as their effect on others
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Concept 2
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Self-regulationThe ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment - to think before acting
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Concept 3
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MotivationA passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence
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Concept 4
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EmpathyThe ability to understand the emotional makeup of other people and skill in treating people according to their emotional reactions
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Concept 5
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Social skillProficiency in managing relationships and building networks and an ability to find common ground and build rapport
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