Chapter 5 - Managing the Employment Relationship - Carbery and Cross

A worker with a contract of employment or an employment relationship with a temporary work agency with a view to being assigned to another organization to work under its supervision

An economic system of private enterprise for profit

Negotiations between an employer/group of employers and one or more workers’ organizations to determine terms and conditions of employment and to regulate relations between employers and workers

A written step-by-step process that an organization uses when an employee has broken the organization’s rules. Disciplinary procedures can lead to penalties, such as warnings, with the aim of changing an employee’s performance/behaviour. In a severe breach of rules, an employee may be dismissed

A strike by workers across many industries usually in protest against a government policy or action

Where someone is paid to complete a task, also called a ‘gig’, for an organization which has outsourced work and does not want to create a long-term employment relationship. An online platform acts as the intermediary between the worker and the organization

A written step-by-step process an employee must follow to voice a complaint in an organization. The formal complaint moves from one level of authority in the organization to the next higher level if unresolved

A work stoppage caused by the refusal of employees to work, in order to persuade an employer to concede to their demands

The proportion of a country’s employees who are union members

A measure of strike activity, calculated by multiplying the number of persons involved by the number of normal working days during which they were involved in the dispute

Bodies which provide employee representation in a workplace. They are not trade union bodies but trade unions can be influential in them. Works councils can mean employees have significant powers of decision-making within a workplace

When a worker is not given any guaranteed hours of work by an employer