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Accident
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An unplanned or unforeseen event that could lead to injury to people, damage to plant or machinery, or some other loss
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Attitude-based approach
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Focuses on changing a person’s feelings and inner thoughts towards safety
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Behavioural science approach
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How to describe, explain and predict human behaviour in a work context
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Behaviour-based approach
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Focuses on what people do, analyses why they do it, and then applies a research-supported intervention strategy to improve what people do
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Bullying
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Inappropriate behaviour at work that repeatedly undermines an employee’s right to dignity and causes that employee to become subject to high stress
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Common law
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Law developed by judges through decisions made in courts and similar tribunals
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Employee wellbeing
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The overall quality of an employee’s experience at work
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Empowerment
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Entrusting employees to take responsibility for their health, safety and wellbeing by giving them the right skills, and encouraging them to get involved in making decisions
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Ergonomics
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The relationship between employees, physical work equipment and the environment; it focuses on matching people capabilities to their work environment and includes such things as correct working height and correct viewing distance
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Hazards
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Any source of potential damage, harm or adverse health effects on something or someone under certain conditions at work
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Human error
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A human decision or behaviour that has undesirable effects
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Human factors
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How characteristics of the organization affect employee behaviour
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Mental workload
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The mental demands placed on humans at work
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Risk
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A situation involving exposure to danger
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Safety culture
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The attitudes, beliefs, perceptions and values that employees share in relation to safety
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