Explain Different Types of Enterprise Systems Flashcards

Learn and Explain about Different Types of Enterprise Systems with our flashcards quizzes. The study, learn and Explain Different Types of Enterprise Systems with our quiz based flashcards. Do go through them and get to see just how much you might learn in the process.   

15 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Question 1
Three main Enterprise Systems
Enterprise Resource PlanningSupply Chain ManagementCustomer Relationship Management
Question 2
Three main Information Systems
Enterprise SystemsCollaboration SystemsBusiness Intelligence Systems
Question 3
Define Enterprise Systems
Systems that integrate ALL key organizational functions across functional areas, thus breaking down traditional departmental silos
System that primarily focuses on internal integration
Answer 4
Enterprise Resource Planning
System that primarily focuses on business processes that interact with the customer
Answer 5
Customer Relationship Management
System that primarily focuses on external integration
Answer 6
Supply Chain Management
Question 7
Primary users of this system include Sales, Marketing and Customer Service
Customer Relationship Management
Question 8
Primary users of this system include Resellers, Vendors, Distributors
Supply Chain Management
Question 9
Primary users of this system include Accounting, Finance, Production
Enterprise Resource Planning
Question 10
The integration of enterprise systems is highly dependent upon what?
  • Good clean data
  • Reliable data
  • Consistent data
Question 11
Key benefits of ERP include
  • Prevent data inconsistencies between operational departments
  • Provide business process view of activities across company departments
  • Integrated approach saves time and money
Question 12
Key benefits of CRM include
  • Better customer services
  • More personalized experience for customers
  • Central data of customer transactions
  • Data provides insight for marketing and sales functions
Question 13
Key benefits of SCM include
  • Improved inventory tracking
  • Better forecasting for production needs (labor and inventory)
  • Reduce duplication of efforts thus saving money
Question 14
The introduction of cloud based system offers what advantage?
With software as a service available smaller companies have access to complicated systems with ERP, SCM, and CRM capabilities
Question 15
Challenges of enterprise systems include:
  • High cost to implement
  • Processes must be well understood and effective prior to automation
  • Systems should integrate with other enterprise systems