+
Related Flashcards
Related Topics
Cards In This Set
| Front | Back |
|
Engagement is...
|
McLeod and Clarke 2009 - 50 definitionsRobinson etal 2004: positive attitude held by the employee towards the org and it's valuesAlfes etal 2010: intellect affects social you better / positive / discuss
|
|
IES Model
|
 |
|
Crawford model
|
 |
|
Proposed benefits
|
- Financial- Performance- Customer satisfaction- Retention & attraction
|
|
Gallup report 2017
|
85% of employees worldwide not engagedGood bosses focus on intrinsic motivationHuman Capital Development model - individual / bosses / government and society
|
|
Factors for disengagement
|
Leadership style Man visibilityCommsWLBLimited progression
|
|
MacLeod Review 2012
|
Visible leadershipEngaging managersEmployee voiceOrg integrity*** vital that action taken on feedback - credibility ***
|
|
Robinson etal 2004 DRIVERS
|
 In addition the quality of leadership exercised by line managers is an important driver (Hakenen et al, 2006). |
|
Practical critique
|
Downward pressure - surveys - positivityexample: ESB
|
|
Rob Briner in CIPD future of engagement 2014 no systematic reviews
|
Issues with definition, measuring, not new, evidence, overeggingUmbrella term for: organisational commitment, job satisfaction, motivation, organisational identification, discretionary effort, citizenship behaviours, positive moods, emotions and job involvement
|
