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Cards In This Set
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2 main motives for travel are
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Business and pleasure
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When u place a phonecall to a customer
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U should sit up straight
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U pruchase a birthday cake @ a store n the clerks asks if u want some candles too. this is an example of
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Cross selling
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When u write a sales letter u should
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Tell customers exactly what u want them 2 do
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When u use email for business purposes
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Include the recipients name in the salutation
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A resteraunt owner with its own image menu n ambience is called an
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Independent owner
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Why has pizza become a favorite of consumers?
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The convience of delivery
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The increasly diverse offerings in ethnic restaurants reflects
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The growing diversity of the population
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Large hotels or housing facilities generally offer
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Catering functions such as weddings, corperate banquets, and sales meetings
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To offer meals to students, schools may
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Prepare their own meals, purchase ready-to-serve meals, operate commissionaries or cafeterias (ALL OF THE ABOVE)
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The goal of any hotel is to maintain
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A high occupancy rate
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Yeild management is
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A system of maximizing revenue through adjusting rooms rates according to demand
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The style and function of a property is based on its
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Usage
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Retreat centers are designed for
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The executive business market
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Typically the night auditor is part of the
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Accounting department
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