Customer Relationship Management Exam 3 Un of Kansas

Customer Relationship Management Exam 3, University of Kansas

63 cards   |   Total Attempts: 188
  

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Cards In This Set

Front Back
Sensitivity
# of correctly predicted buyers/ actual buyers
Specificity
# of correctly predicted non buyers/ # of actual non-buyers
False Positives
# of incorrectly predicted buyers/ # predicted buyers
False Negatives
# of incorrectly predicted non-buyers/ # of predicted Non-buyers
The Normality Assumption is tested by
The plot of the cumulative distribution of the residuals vs. the cumulative standardized normal distribution
When it comes to choice, how come we can't use a linear regression model?
1. Since the choice variable has only two values, the error term cannot be normally distributed. 2. It would be preferable if the model predictions represent the probability that choice= yes, but this is not so in linear regression.
Odds ratio:
P/(1-p)
Marginal Effect
B*p(1-p)
Percent Concordant
If the predicted purchase probability for the non-buyer is lower than the predicted prchase probability for the buyer
Percent Discordant
The observations are discordant if the predicted purchase probability for the non-buyer is higher than the predicted purchase probability for the buyer
Models with what type of concordant are preferred?
Models with high concordant and low discordant are preffered over models with low concordant and high discordant
What is the characterization of the prediction from a logit model?
It predicted predicted purchase probability
What best describes an ROC Curve?
A graph of a model's sensitivity vs. 1-specificity
What is the purpose of the logit model
To examine associative relationships between a dependent variable and one or more independent variables
What is a logit model
A special type of regression in which the dependent variable is limited to a small set of possible values