Front | Back |
Making the transition to the role of company officer requires that a new officer know the following elements.
Ch. 1 pg 13 |
* Understand the importance of the position of Company Officer
* Recognize the challenges, expectations, and solutions created by the transition * Know the responsibilities of a Company Officer * Know the duties of a Company Officer |
Company officers perform critically important roles in the fire and emergency services. These roles are important to whom?
Ch. 1 pg 13 |
1. The personnel they supervise
2. the administration they support 3. The public they serve |
The company officer is often the first and only contact with the fire department for whom?
Ch. 1 pg. 13 |
External customers
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Filling the position of company officer requires what three things to be developed?
Ch. 1 pg. 14 |
1. Leadership talents
2. Ethical qualities 3. Supervisory skills |
While developing skills as a company officer, at the same time a new officer must be careful not to do this.
Ch. 1 pg 14 |
Develop an attitude of superiority
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An attitude of superiority can develop from this aspect of one's personality.
Ch. 1 pg 14 |
An internal self-perception of importance.
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As a supervisor, the company officer is much like a parent figure to the members of the unit. In this, the company officer performs these six(6) functions.
Ch. 1 pg 14 |
* Provides leadership
* Acts as a role model * Gives advice * Provides representation for members to the administration * Negotiates conflicts * Applies counseling or coaching when necessary |
One of the MOST IMPORTANT tasks of a company officer is this.
Ch. 1 pg 14 |
Ensure the safety of the unit's members at all times, especially during emergency operations
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The company officer must be able to balance these two things in the pursuit of his duties.
Ch. 1 pg 14 |
The acceptable level of risk to the unit with fulfilling the objectives assigned
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These three duties as a subordinate should have been mastered and will have influenced the promotion to company officer.
Ch. 1 pg 14 |
1. Following orders
2. Completing tasks 3. Using initiative wisely |
A company officer is responsible for the members of the unit and their actions and activities. That responsibility cannot be delegated to another member of the organization or unit.
True or false? Ch. 1 pg 14 |
TRUE
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The administration expects the company officer to apply supervisory skills to do these two things.
Ch. 1 pg 14 |
1. Control the unit
2. Effectively deploy it to complete assigned objectives. |
The assigned objectives given to the company officer from administration could consist of these three examples.
Ch. 1 pg 14 |
1. Performing training drills
2. Conducting fire and life safety inspections 3. Providing emergency care through medical, rescue, or fire-suppression activities |
The company officer is expected to administer these three things and do this as a representative of the administration.
Ch. 1 pg 14 |
1. Policies
2. Rules 3. Regulations ..."and to enforce them when necessary." |
The company officer may have to enforce what others perceive as unpopular or unfair policies or orders. An officer must remember that being a supervisor is not a popularity contest. Nor should officers do this as it can provide a negative example for both subordinates and peers.
Ch. 1 pg 15 |
..."Nor should officers question or publicly criticize policies or orders that they believe to be unfair"
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