Closing The Sale Questions

20 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
What is Closing The Sale?
The Stage Of The Personal Selling Process in Which The Customer Agrees To Purchase
What Is Which Close?
The Method Of Closing The Sale That A Customer To Make The Right Decision Between Two Items
What Is Standing Room Only Close?
A Method Of Closing The Sale That Is Used When A Product Is In Short Supply Or When The Price Will Be Going Up In The Near Future
What Is Direct Close?
A Closing Method In Which A Salesperson Asks For The Sale
What Is A Service Close?
A Way To Close The Sale In Which The Salesperson Explains Services That Overcome Obstacles Or Problems
What Is Suggestion Selling?
A Method Of Selling In Which The Salesperson Recommends Addtional Goods Or Services To The Customer
What Is Customer Relationship Management [CRM]?
A List Of Information About A Target Market, Such As Age, Income Level, Ethnicity, Occuption, Attitudes, Lifestyles, And Geographic Residence
What is Trial Close?
An Initial Effort To Try To Close A Sale
How Can You Tell A Customer Is Ready To Buy?
Facial Expressions, Body Language, & Comments
What Are The 3 Specialized Methods For Closing The Sale?
Which Close, The Standing-Room-Only Close, & The Service Close
Some Of The General Rules For Closing A Sale Are?
Do Not Talk Too Much, Do Not Rush, And Help Create An Ownership Mentality
Suggestion Selling Is Important Because?
It Helps With Generate More Sales Revenue For A Company & Helps To Create More Satisfied Customers
Three Specialized Suggestion Selling Methods Are?
Cross Selling, Up Selling, & Calling Attention To Special Sales Opportunties
Customer Relationship Management Leads To What?
Lead Generation, Customer Service, Loyality Programs, & After Sale Activites
After The Customer What Should The Salesperson Stop Doing?
Stop Talking About The Product, Because It Can Put A Negative Effect On The Sale