CLEP Principles of Management

The process of achieving organizational objectives through the use of people and other resources (capital, land and equipment)

Frederick Taylor (1856-1915) Published "Principles of Scientific Management"

AT&T's Western Electric Hawthorne Plant was chosen as the lab to test if better lighting (provided by GE light bulbs) would increase productivity.

1. Define the problem
2. Identify limiting factors
3. Develop potential alternatives
4. Implement the decision
5. Establish an evaluation and control system

Motivating events which occur as a natural part of the learning experience Example: Personal Development as a reward for the experience of doing some work

A technique in which the members of a group are intentionally separated and given the same problem. They return their solutions to the leader, the solutions are pooled, and the group members rate the ideas.

A specific goal with quantifiable results. Example: "produce 10,000 units each day"

Tool for determining when an object (a business expense) will pay for itself

Another founding member of the classical management school, described five functions of management as: 1) to forecast and plan 2) to organize 3) to command 4) to coordinate 5) to control Also created the 14 Principles of Management (Organization)

Described the ideal character of bureaucracy -- adding a structural component to the classical management school. According to Weber, bureaucratic organizations were defined by such features as hierarchy of control, specialization of function, centralization of information and control, and formal rules, policies and procedures.

• Line Authority
• Staff Authority
• Team Authority

Henry Fayol

1. Specialization of labor
2. Authority
3. Discipline
4. Unity of command
5. Unity of direction
6. Subordination of Individual Interests
7. Remuneration
8. Centralization
9. Scalar Chain (line of authority)
10. Order
11. Equity
12. Personnel Tenure
13. Initiative
14. Esprit de corps

• Creation of new products
• Improvement of existing products
• Alteration of old products

When two parties agree to work in a cooperative manner to resolve a labor dispute

Emphasizes personal relationships