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Physical Needs
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Positive communication and strong social ties lead to better health.Premature deathSmoking CigarettesLack of physical activity
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Identity Needs
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"?" comes from how we interact with othersacting human is a learned processmessages influence our identity throughout our lives
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Social Needs
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Used to: obtain pleasure, affection, companionship, relaxation, escape and controlCreate happier relationships and social livesTheorists argue that positive relationships may be the most important source of human satisfaction and emotional well-being
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Practical Goals
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Getting others to behave in ways we want Communication is the tool that:Lets you explain your needs to the hair stylistHelps you negotiate household duties Is essential in virtually every career
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Practical Goals
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Physical, Safety, Social, Esteem and Self-Actualization
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Misconception
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The more communication is not always betterCommunication and shared communication meanings are not in words
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Misconception
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Communication and shared understanding more satisfying relationships can sometimes come from less- than- perfect understanding
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Misconception
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People/Events do not cause another's reaction Communication will not solve all problems
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Two Views of Interpersonal Communication
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Quantitative Communicationany interaction between two people usually face to face can be considered routine or impersonal Occurs when we treat others as unique individuals regardless of context or the number of people involved
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Mediated Interpersonal Communication
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Mediated Channelsthe difference between face-to-face and virtual relationships is eroding
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Mediated Interpersonal Communication
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Leaner Messages DisinhibitationPermanence
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Mediated Interpersonal Communication
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Internet users have more social networks than non users
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Competent Communicator Characteristics
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Behaviors cognitive complexityempathyself-monitoringintercultural communication
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Competent Communicator Characteristics
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Motivationtolerance and open-mindednessknowledge and skill
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Name four influences on emotions
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