Business Chapter 8

Front office operations - chapter 8 - final

37 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Account Balance
A summary of an account in terms of its resulting monetary amount; soecifically, the difference between the total debts and total credits to an account
Account Recievable
An amount owed to the hotel
Accounts Recievable Ledger
A grouping of accounts recievables, including the guest ledger and the city ledger
Allowance Voucher
A voucher used to support an an account allowance
Bank Limit
The amount of cash contained in a cashier bank when it is issued at the beginning of a work shift
Cash Advance Voucher
A voucher used to support cash flow out of the hotel, either directly to, or on behalf of, a guest
Cash Bank
An amount of money given to a cashier at the start of a work shift so that he or she can handle the various transactions that occur. The cashier is responsible for this cash bank and for all cash, checks, and other negotiable items recieved during the week
Cash Voucher
A voucher used to support a cash payment transaction at the front desk
Charge Voucher
A voucher used to support a charge purchase transaction that takes place somewhere other than the front desk; also referred to as an account recievable voucher
City Ledger
The collection of all non-guest accounts, including house accounts and unsettled departed guest accounts
Correction Voucher
A voucher used to support the correction of a posting error that is rectified before the close of buisness on the day the error was made
Credit (ct)
An entry on the right side of an account
Debit (dr)
An entry on the left side of an account
Due Back
A situation that occurs when a cashier pays out more than he or she recieves; the difference is due back to the cashier's cash bank. In the front office, due backs usually occur when a cashier accepts so many checks and large bills during a shift that he or she cannot restore the initial bank at the end of the shift without using the checks or large bills
Employee Folio
A folio used to chart transactions on an account assigned to an employee with charge purchase privelages at the hotel