What Are Key Terms of Listening in Terms of Interplay Flashcards

What are the critical terms of listening? Listening is the active process that we hear and understand and then respond to what we hear. A listening style is a way in which an individual reacts to the messages of another person. For example, appreciative listening is the process of examining the information to come to a decision. Read and study these flashcards and take the quiz to see what you learned.

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Cards In This Set

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Making sense of others' spoken messages.
Listening
Reacting to others' messages automatically, without much mental investment
Mindless Listening
Giving careful and thoughtful attention and responses to the messages we receive
Mindful listening
The process of filtering out some messages and focusing on others.
Attending
Occurs when sense is made of a message.
Understanding
The degree of congruence between what a listener understand and what the message sender intended to convey.
Listening fidelity
Giving observable feedback to a speaker
Responding
The ability to recall information
Remembering
An imitiation of true listening in which the receiver's mind is elsewhere
Pseudolistening
A listening style in which the receiver is more concerned with making a point than with understanding the speaker.
Stage-hogging
A listening style in which reveivers respond only to the messages that interest them.
Selective listening
A style in which the receiver ignores undesirable information
Insulated listening
A response style in which the receiver perceives a speaker's comments as an attack.
Defensive listening
A style in which the receiver listens carefully to gather information to use in an attack on the speaker.
Ambushing
Failure to recognize the thoughts or feelings that are not directly expressed by a speaker.
Insensitive listening