Chapter 6 I/O Psychology

Is an implication of this changing nature of work. Organizations need to hire intelligent workers who are willing to learn new skills, skills determined by external conditions.

The person in the organization that is responsible for training and development activities.

Declarative knowledge Knowledge compilation Procedural knowledge

General intellectual ability Perceptual speed abilities Psychomotor abilities

Proceduralization Automaticity Mental models

Is an individual’s knowledge of and control over his or her cognitions.

A sense of personal control and being able to master one’s environment.

A phase of training needs analysis directed at determining whether training is a viable solution to organizational problems, and if so, where in the organization training should be directed

Task statements Task clusters KSA analysis KSA- task links

The degree of similarity between the physical characteristics of the training environment and the work environment.

A concept from training pertaining to the degree of similarity between the knowledge, skills, and abilities learned in training and the KSAs needed to perform the job

A phase of training needs analysis directed at identifying which individuals within an organization should receive training.

Computer-based training Non-computer based training

Business games Role-playing Behavior modeling

Programmed instruction Intelligent tutoring systems Interactive multimedia Virtual reality