Chapter 4 Social Responsibility & Ethics Flashcards

Study and learn about Chapter 4 Social Responsibility & Ethics with these quiz based flashcards. Attempt this set of flashcards which are simple and easy and learn about Chapter 4 Social Responsibility & Ethics terms with this.

45 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Social responsibility
An organization's obligation to maximize its positive impact and minimize its negative impact on society
Lanham act
Act passed to prevent false ads
3 top best corporate citizens
1. bristol myers-squibb2. general mills3. IBM
Stakeholder orientation
Companies that consider the diverse perspectives of stakeholders in their daily operations and strategic planning
Marketing citizenship
The adoption of a strategic focus for the fulfilling the economic, legal, ethical and philanthropic social responsibilities expected by stakeholders
Stakeholder groups
Customers, marketing channel members, employees
Philanthropic responsibility
Be a good corporate citizen-contribute resources to community and improve quality of life
Ethical- be ethical
Obligation to do what is right, just and fair-avoid harm
Legal
Obey the law-law is society codification of right and wrong, play by the rules of the game
Economic
Be profitable-the foundation upon which all others rest
Marketing ethics
Principles and standards that define acceptable conduct in marketing as determined by various stakeholders (including public, govt, private interest groups, industry and org)-most basic have been codified into laws
Ethical issue
An identifiable problem, situation or opportunity requiring a choice among several actions that must be evaluated as right or wrong
Slotting fee
Bribe to carry a certain product-not as many around now
Ethical marketing decisions
Foster trust
Cause related marketing
The practice of linking products to a particular social cause on an ongoing or short-term basis-yoplait pink lids-give feel good feeling