Chapter 15 Supply Chain Flashcards

Series of activities involved in the design, production, marketing, delivery, and support of any product or service; each link in the chain adds or removes value from product

All the activities necessary to turn raw materials into a good or service and put it in the hands of the consumer or business customer (distribution channels are a subset of the supply chain, logistics management involves moving goods through the supply chain)

Firms or individuals that facilitate the movement of a product from the producer to the final customer

Firms or individuals (wholesalers, agents, brokers, retailers) who help move product from producer to the consumer or bus user à indirect channel

- purchase large qtys of goods but sell a few at a time to dif customers

Providing a variety of products in 1 location to meet buyer needs

Make the purchase of process easier for customers and manufacturers

Elimination of some layers of channel of distribution to cut costs and improve the efficiency of the channel

Comprehensive approach to collecting, organizing, storing, and retrieving a firm’s information assets à using past experiences and data to solve problems

Firms that handle the flow of products from the manufacturer to the retailer to or business user

Merchant wholesaler, and merchandise agents or brokers, - do business with many dif manufacturers and dif customers

- independent intermediaries that buy goods from manufacturers and sell to retailers and other b2b customers, take title and assume risk of products

Independent intermediaries that provide services in exchange for commissions, never take title but may or may not take possession

Refers to number of intermediaries that make up a channel of distribution

A fee paid in exchange for agreeing to place a manufacturer’s products on a retailer’s valuable shelf space