Business Management Chapter 11 Flashcards

Attempt Business management Chapter 11 flashcards, which consists of definitions, key terms, etc. Learn the words, vocabulary, illustrations, and much more with our Flashcards quizzes. These Flashcards quizzes are interesting and knowledge.-based.

49 cards   |   Total Attempts: 188
  

Cards In This Set

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Human resource management
The process of finding developing and keeping the right people to form a qualified work force
Bona fide occupational qualifications
An exception in employment law that permits sex, age, religion, and the like to be used when making employment decisions but only if they are reasonably necessary to the normal operations of that particular business.
Disparate treatment
Unintentional discrimination that occurs when people are purpoasely not given the same hiring, promotion, or memebership opporunities bc of their race, color, sex, age, ethnic group, religious beliefs
Adverse impact
Unintentional discrimination that occurs when members of a particluar race, sex,,,, unintentionally harmed or disadvantaged because they are hired promoted or trained at substantially lower rates than others
Four fifths rule
A rule of thumb used by the courts and the EEOC to determine whether there is evidence of adverse impact. A vioaltion of this rule occurs when the selection rate a protected group is less than 80 percent or four fifths of the selectaion rate for a nonprotected group
Sexual harrasement
A form of discrimination in which unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature occurs while perfoming ones job
Quid pro quo sexual harassement
Form of sexual harassment in which employment outcomes such as being hiring promotion depend on whther an individual submits to sexual harassement
Hostile work enviornment
A form of sexual harassement in which unwelcome and demeaning sexually related behavior creates and intimidating and offensive work enviornment
Recruiting
The process of developing a pool of qualified job applicants
Job analysis
A purposeful systematic process for collecting information on the important work related aspects of a job
Job description
A written description of the basic tasks, duties, and responsibilities required of an employee holding a particualr job
Job specification
A written summary of the qualifications needed to succesfully perform a particular job
Internal recruiting
The process of developing a pool of qualified job applicants from people who already work in the company
External recruiting
The process of developing a pool of qualified job applicants from people from outside the company
Selection
The process of gathering information about job applicants to decide who should be offered a job