Front | Back |
Three Types of Technicians and their purpose
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Field Technicians - Multiple Work Environments; On site service; Customer Service Skills and Troubleshooting Remote Technicians - help desk and customer service;
will not work directly with customers; Bench Technicians - Do not interact with customers; Usually work with computers |
When selecting a case and powersupply, what is a factor to consider
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Verify that enough space and power is available to support all current and future components
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Components to consider whern replacing a motherboard
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CPU, RAM, Adapter Card compatibility
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What makes sure that the correct voltage is maintained for the CPU and where is it located
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Voltage Regulator Module,
Located on the motherboard |
Primary Memory is controlled by what and where will bad RAM show up
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OS,
POST |
Where can you check for Adapter and Device Compatibility and Device Upgrades
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Manufacturers Website
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Three types of Data Cables for storage devices
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PATA, SATA, and SCS
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What are the cable types of PATA drives
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40pin - 40 Conductor, 40pin - 80 Conductor
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When do you need to replace a hard drive
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Unusual Noises,
Error Messages, Corrupt Data or Applications |
SATA hard drives transfer rates
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1.5 Gbps & 3.0 Gbps
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What Types of Drives do SCSI devices use
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Printers, Scanners, CD-ROM, and DVD drives HDDs and Tape Storage
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SCSI Devices are connected in series and have to be terminated on both ends, commonly known as
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Daisy Chain
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Explain the Channel System of Devices
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8 Channels, 0 - 7 0-Primary Device, 7-Controller
15 Channels, 0 - 15 0-Primary Device, 15-Controller |
Describe Narrow and Wide SCSI, and internal connections
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Narrow - 8 bit 50pin Connectors
Wide - 16 bit 68pin Connectors Internal Connections - 80pin Connectors |
Name some Input/Output Devices
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Input -
Mouse, Keyboard, Camera, Scanner, Mic Output - Monitor, Printer, Speaker |