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Related Flashcards
Cards In This Set
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Area Inventory List
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A list of all items within a particular area that need cleaning, by or the attention of housekeeping personnel
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Deep Cleaning
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Intensive or specialized cleaning undertaken in guestrooms or public areas. Often conducted according to a special schedule or on a special project basis
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Frequency Schedule
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A schedule that indicates how often each item on an area inventory list must be cleaned or maintained
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Housekeeping Status Report
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A report the housekeeping department prepares that indicates the current housekeeping status of each room, based on a physical check
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Maximum Quanity
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The greatest number of purchase units that should be in stock at any given time
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Minimum Quantity
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The fewest number of purchase units that should be in stock at any given time
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Occupancy Report
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A report prepared each night by a front desk agent that lists rooms occupied that night and indicates guests who are expected to check out the following day
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Par Number
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A multiple of the standard quantity of a particular inventory item that must be on hand to support daily, routine housekeeping operations
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Performance Standards
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A required level of performance that establishes the quality of work that must be done
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Preventive Maintenance
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A systematic approach to maintanence in which situations are identified and corrected on a regular basis to control costs and keep larger problems from occuring
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Productivity Standards
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An acceptable amount of work that must be done within a specific time frame according to an established performance standard
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Room Status Discrepancy
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A situation in which the housekeeping department's description of a romms status differs from the room status information at the front desk
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Rountine Maintenance
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Activities related to the general upkeep of the property that occur on a regular (daily or weekly) basis and require relatively minimal training or skills to perform
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Scheduled Maintenance
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Activities related to the upkeep of the property that are initiated through a formal work order or similar document
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