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Cards In This Set
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Human resources management (HRM)
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Policies, practices, and systems that influence employee behavior, attitudes, and perofrmance.
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Important hrm practices include
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Managers and economicts see HRM as traditionally seen HRM as a neccs expense, rather than a source of value to the org
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Human capital
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Means the organization’s
employees described in terms of their training, experience, judgment,
intelligence, relationships and insight. (how to get along with each other, etc.)
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The concept of HRM implies that employees are resources of the employer
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By influenceing who works for the org and how those individ work, HRM contirbutes to such basic measures of an org success as quality, profitiability and customer satisfaction
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In terms of bus strat, an org can succed if it has a sustainable competive advantage
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Human capital refers to...
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Employee characteristics that add econ value to the org
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Diff people are motivated by ___ things
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Different ex. of employee of the month ex. person washing windows.
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Hr have these neccs qualities
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Valuable, rare, cannot be imitated, no good sustitutes (give someone their birthday off).
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High performance work system may include:
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Development of training programs 2. recruitment of peeps with new skill sets 3. estb. of rewards for such behaviors as teamwork, felxibility, and learning.
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An org in which tech, org structure, and processes all work together to give the org an advantage in the compet environment
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-we want to make sure our human capital is the best
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See slide 6 about resp of hr depts include
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On avg there is 1 hr staff eprson for every _____ employ
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100
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