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Related Flashcards
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Cards In This Set
| Front | Back |
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What are the seven laws of leadership?
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P-proactive communication
P-professionalism P-positive attitude R-reinforcement and accountability I-integrity and honor S-servanthood M-mentorship |
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How many types of managers are there, and what are they?
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(1) - Leaders
(2) - Evil Managers (3) - Ineffective Managers |
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Skills of successful people fall into two areas, what are they?
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Interpersonal Skills & Intrapersonal Skills
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Define - Interpersonal Skills
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The ability to deal with others
- Oral communication (nonverbal + listening) |
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Define - Intrapersonal Skills
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The ability to manage oneself
- Self discipline, honesty, self awareness |
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What are the two commonly recognized psychological reactions to fear?
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Fight or Flight
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How are "leaders" seen on the issue of integrity and honor?
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The possess moral authority; they are ethical and live their lives as models
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What is one of the key elements of integrity?
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Standing up for employees, even if politically or organizationally dangerous to do.
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Why is integrity demonstrated by backing up their employees highly valued?
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Likely view as Courage
- A critical value within a warrior class culture like law enforcement. |
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Define a leader and what percentage of managers are actual leaders under the three types of managers concept
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Leaders tend to generate commitment in most people they supervise; They lead by example.
- 10% of managers are leaders |
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Define an Evil Manager and what percentage of managers are actual evil managers under the three types of managers concept.
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-Evil managers are consistantly destructive to the organizationsl culture and to the employees.
-They are distrusted and despised and are self centered with predatory perspective on others. -10% of managers are evil managers |
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Define ineffective managers and what percentage of managers are actually ineffective under the three types of managers concept.
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Basically ethical and caring, but do not practice good leadership. They are not disliked by the rank and file, but they are not respected. Employees cannot trust them to stand behind them.
- 80% of managers are ineffective |
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Who said "You learn far more from negative leadership that from positive leadership. Because you learn how not to do it. And, therefore, you learn how to do it"?
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General - Norman Schwarzkopf
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In what two ways do Unions or Employee bargaining groups approah leadership in a Police Organization?
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Partnership (positive model)
- Groups work closely with leadership on common goals such as compensation, benefits, and disciplineary procedures Adversarial (negative model) - Viewing their relationship wiht the agency hierarchy as purely contradictary. |
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The only way leaders can win battles with (adversarial) unions and support groups is how?
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To prove by their ongoing actions and values that their leadership is not a gimmick
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