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Components of an Attitude
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Cognitive: opinion or belief
Affective: Emotional or feeling segment Behavioural: the intent to behave a certain way |
Attitude
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Evaluative statements (negative or positive) about objects, people. or events
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Attitudes Follow Behavior
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People change what they say, so it doesn't contradict their behavior
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Cognitive Dissonance
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Any incompatibility between two or more attitudes or between behavior and attitudes
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Moderating Variables
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Importance of the attitude
Correspondence to behavior Accessibility Presence of social pressures Direct experience |
Major Job Attitudes
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Job Satisfaction:a positive feeling about one's job resulting from an evaluation of its characteristics
Job Involvement: the degree to which a person identifies with a job, actively participates in it, and considers performace important to self worth Organizational Committment: the degree to which an employee identifies with an organization and its goals and wishes to maintain a member of the org. |
Psychological Empowerment
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Employee's belief in the degree to which they affect their work environment , their competence, the meaningfulness of their job, and their autonomy in their work
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Perceived Organizational Support
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The degree to which employees believe their organization values their contribution and cares about their well being
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Employee Engagement
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An employee's involvement with, satisfactions with, and enthusiasm fr the work he or she does
engagement leads to discretionary efforts and a competitive advantage |
Core self-evaluations
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Bottom line conclusion individuals have about their capabilities, copetence, and worth as a person
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Exit
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(active-destructive) leaving the organization
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Voice
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( Active-Constructive) dissatisfaction expressed through attempts to improve conditions
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Loyalty
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(Passive-Constructive) dissatisfation expressed by passively waiting for conditions to improve
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Neglect
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(Passive-Destructive) Dissatisfaction expressed through allowing conditions to worsen
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