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Cards In This Set
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Definition: the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members.
organizational myth| external adaptation | internal integration | subcultures | organizational culture | organization's personality |
Organizational culture
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Definition: groups of individuals with a unique pattern of values and philosophy that may/may not be consistent with the organization's dominant values and philosophy.
organizational myth| external adaptation | internal integration | subcultures and countercultures | organizational culture | organization's personality |
Subcultures and countercultures
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Definition: involves reaching goals and dealing with outsiders; high competitive; use of the Internet, mergers
organizational myth| external adaptation | internal integration | subcultures and countercultures | organizational culture | organization's personality |
External adaptation
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Definition: understanding culture is like putting the organization on the psychiatrist's couch.
organizational myth| external adaptation | internal integration | subcultures and countercultures | organizational culture | organization's personality |
The organization's personality
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Definition: deals with the creation of a collective identity and with finding ways of matching methods of working and living together.
organizational myth| external adaptation | internal integration | subcultures and countercultures | organizational culture | organization's personality |
Internal integration
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Definition: are unproved and often unstated beliefs that are accepted uncritically.
organizational myth| external adaptation | internal integration | subcultures and countercultures | organizational culture | organization's personality |
Organizational myths
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Every large organization imports potentially important ______________ when it hires employees from the larger society.
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Subcultural groupings.
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_____________ are a subculture that have a pattern of values and a philosophy that reject the surrounding culture.
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Subcultures and countercultures
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Every __________ organization imports potentially important subcultural groupings when it hires employees from the larger society.
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Large
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How do we allocate power, status, and authority? This question is explained in....
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Internal integration.
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For many managers and researchers, shared common values lie at the very heart of organization culture. True or False.
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True
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What does shared values do?
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Turn routine activities into valuable, important actions, tie the corporation to the important values of society, and may provide a very distinctive source of competitive advantage.
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Name some shared values
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Leadership credibility, individual values (diversity), change, customer service, continuous improvement
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State some values.
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Quality comes first, customers are the focus of everything we do, continuous improvement is essential to our success, employee involvement is our way of life, dealers and suppliers are our partners, integrity is never compromised.
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Characteristics of strong corporate cultures.
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Widely shared real understanding of what the firm stands for, often embodies in slogans; a concern for the individuals over rules, policies, procedures, and adherence to job duties, a recognition of "heroes" whose actions illustrate the company's shared philosophy and concerns; belief in ritual and ceremony as important to members and to building a common identity; well-understood sense of the informal rules and expectations so that employees and managers know what is expected of them; belief that employees and managers do it important and is essential for sharing ideas and information.
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