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If your customer has an infectious disease, what should you recommend?
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That they see a physician
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Shampoos must do what?
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Clean but not adversely affect hair
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What is considered a universal solvent?
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Water
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The process of boiling water and collecting the vapor is called what?
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Distillation
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What kind of water helps lathering?
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Soft water
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What is the main ingredient in most shampoos?
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Water
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In what order are ingredients listed on the label of shampoos?
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Descending order, according to amount (most to least)
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What is the second ingredient most shampoos have in common?
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Detergent or primary surfactant
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Water passing through a sponge or filter is called....
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Filtration
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The lithophilic thing in detergent?
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Oil attracting tail
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What should you monitor the water for when shampooing?
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Temperature and water pressure/volume
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What should your cape never touch?
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The client's neck
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When giving a scalp massage, use the length of fingers, balls of fingers, and cushions of.........
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Cushions of palms
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If scalp has abrasions, what should should you not do?
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Manipulate/massage the scalp or do a chemical service
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What does brushing do?
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Clean and stimulate the scalp
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