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Legitimacy
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4 levels- Ownership, Legal Right, Moral Right, Interest (no legitimacy)
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Power
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Ability to influence the decision (money, public opinion, political power, etc)
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Urgency
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Want to influence the decision.
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4 business processes
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Acquiring customers, acquiring financial capital, managing human resources, creating value.
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Acquiring customers
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Product (customer), price (cost), promotion (communication), Place (convenience)
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Acquiring financial capital
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Debt, equity, financial impact (cost and risk)
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Managing human resources
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Hiring/firing, retaining the best employees.
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Creating value
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Raw material from suppliers,
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Sarbanes-Oxley Act
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Protect owners/investors
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Critical Thinking Skills
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(0)confused fact finder, (1) biased jumper, (2) perpetual analyzer, (3) pragmatic performer, (4) strategic revisioner
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Confused fact finder
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Looks for the only answer, doesn't seem to get it, quotes inappropriately, illogical/contradictory arguments, appears unable to read carefully, insists professors, textbooks, or other experts provide the correct answer even to open ended problems. 50% of first year college students.
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Biased jumper
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Jumps to conclusions, doesn't recognize own biases, accuses others of being bias, stacks up evidence for own position and ignores contradicting evidence, uses unsupported personal opinion as evidence, acknowledges multiple viewpoints but cannot adequately address a problem from viewpoint other than own.
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Perpetual analyzer
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Doesn't reach or adequately defend a solution, exhibits strong analysis skills, but appears to be wishy-washy, writes papers that are long and seem to ramble, doesnt stop analyzing, "wait what about this", "I can also look at it this way and.."
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Pragmatic performer
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Considers alternatives before reaching conclusions, incorporates others in the decision process, views tasks as finished when a solution is reached.
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Strategic re-visioner
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Seeks continuous improvement, lifelong learning, anticipates change, thinks outside the box, works toward constructing knowledge over time.
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