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What are current challenges of organizations?
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- globalization- ethics & social responsibility- speed of responsiveness- the digital workplace- diversity
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Define organization.
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Social entities that are goal-directed as deliberately structured & coordinated activity system, and are linked to the external environment.
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What are the types of organizations?
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- multinational corporations- small, family-owned shops- for-profit vs. non-profit organizations
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What do organizations exist to do?
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1. bring together resources to achieve desired goals & outcomes2. produce goods & services efficiently3. facilitate innovation4. use modern manufacturing & information technologies5. adapt to influence a changing environment6. create value for owners, customers & employees7. accommodate ongoing challenges of diversity, ethics & the motivation/coordination of employees
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What is a closed system?
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- autonomous, enclosed & not dependent on its environment- don't truly exist today- early management concepts such as scientific management, leadership style & industrial engineering were closed system approaches
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What is an open system?
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- must interact with the environment to survive- both consumes resources & exports resources to the environment, and must continually adapt to the environment
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What are the 5 contextual dimensions?
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1. size2. organizational technology3. environment4. goals & strategies5. culture
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In terms of performance & effectiveness outcomes, what is efficiency?
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Efficiency refers to the amount of resources used to achieve the organization's goals, and it is based on the quantity of inputs necessary to produce a given level of output
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In terms of performance & effectiveness outcomes, what is effectiveness?
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Effectiveness is the degree to which an organization achieves its goals.
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What are Mintxeberg's 5 basic parts of the organization?
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1. technical core2. technical support3. administrative support4. top management5. middle management |
What are the dimensions of organizational design?
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- structural dimension- contextual dimension- performance and effectiveness outcomes
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What are the subsections of structural dimensions?
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1. formalization2. specialization3. hierarchy of authority4. centralization5. professionalism6. personnel ratios
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What are the subsections of contextual dimensions?
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1. size2. organizational technology3. environment4. goals and strategies5. culture
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What is the historical perspective on organizational theory and design?
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Efficiency is everything
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What are the Hawthorn Studies?
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A series of experiments on worker productivity that began in 1924
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