BU398 - OB Final Exam

To study for BU398 final exam

223 cards   |   Total Attempts: 188
  

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What are current challenges of organizations?
- globalization- ethics & social responsibility- speed of responsiveness- the digital workplace- diversity
Define organization.
Social entities that are goal-directed as deliberately structured & coordinated activity system, and are linked to the external environment.
What are the types of organizations?
- multinational corporations- small, family-owned shops- for-profit vs. non-profit organizations
What do organizations exist to do?
1. bring together resources to achieve desired goals & outcomes2. produce goods & services efficiently3. facilitate innovation4. use modern manufacturing & information technologies5. adapt to influence a changing environment6. create value for owners, customers & employees7. accommodate ongoing challenges of diversity, ethics & the motivation/coordination of employees
What is a closed system?
- autonomous, enclosed & not dependent on its environment- don't truly exist today- early management concepts such as scientific management, leadership style & industrial engineering were closed system approaches
What is an open system?
- must interact with the environment to survive- both consumes resources & exports resources to the environment, and must continually adapt to the environment
What are the 5 contextual dimensions?
1. size2. organizational technology3. environment4. goals & strategies5. culture
In terms of performance & effectiveness outcomes, what is efficiency?
Efficiency refers to the amount of resources used to achieve the organization's goals, and it is based on the quantity of inputs necessary to produce a given level of output
In terms of performance & effectiveness outcomes, what is effectiveness?
Effectiveness is the degree to which an organization achieves its goals.
What are Mintxeberg's 5 basic parts of the organization?
Answer 10
1. technical core2. technical support3. administrative support4. top management5. middle management
What are the dimensions of organizational design?
- structural dimension- contextual dimension- performance and effectiveness outcomes
What are the subsections of structural dimensions?
1. formalization2. specialization3. hierarchy of authority4. centralization5. professionalism6. personnel ratios
What are the subsections of contextual dimensions?
1. size2. organizational technology3. environment4. goals and strategies5. culture
What is the historical perspective on organizational theory and design?
Efficiency is everything
What are the Hawthorn Studies?
A series of experiments on worker productivity that began in 1924