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What is the vision of HRM for the 21st century?
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1) responsive to competitive marketplace and globalization
2) needs to be linked to business strategic plans 3) coordinated with line and HR managers 4) focused on quality, customer service, productivity, employee involvement, teamwork, and workforce flexibility |
What are the 5 domains of HRM?
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1) organizational design
2) staffing 3) performance management and appraisal 4) employee training and organizational development 5) rewards systems, benefits, and compliance |
What are the aspects of organizational design (domain)?
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- HR planning based on strategy
- Job analysis/work analysis - job design - information systems - downsizing/restructuring |
What are the aspects of staffing (domain)?
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- recruiting/interviewing/hiring
- affirmative action/diversity/EEO compliance - promotion/transfer/separation - outplacement services - induction/orientation - employee selection methods |
What are the aspects of performance management and appraisal (domain)?
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- managemnet appraisal/management by objectives/strategy execution
- productivity/enhancement programs - customer-focused performance appraisal - multirater systems - rater training programs |
What are the aspects of employee training and organizational development (domain)?
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- management/supervisory development
- career planning/development - employee assistance/counseling programs - attitude surveys - training delivery options - diversity programs |
What are the aspects of reward systems, benefits, and compliance (domains)?
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- safety programs/OSHA compliance
- health/medical services - complaint/disciplinary procedures - compensation administration - insurance benefits administration - unemployment compensation administration - pension/profit-sharing plans - labor relations/collective bargaining |
What are the 4 trends affecting HRM?
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1) Increased globalization
2) Changing technology 3) Increase in litigation and regulation related to HRM 4) Changing characteristics of the workforce |
Describe trend 1 (increasing globalization) that is affecting HRM.
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- opportunity for global workforce and labor cost reductions
- increasing global competition - opportunity for expansion |
Describe trend 2 (changing tech) that is affecting HRM.
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- web-based systems
- new threats: privacy, confidentiality, intellectual property - offshoring |
Describe trend 3 (increase in litigation and regulation related to HRM) that is affecting HRM.
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- legislation and lawsuits on the increase
- wrongful discharge; negligent hiring, retention, referral - illegal immigration - Civil rights act - nondiscrimination act |
Describe trend 4 (changing characteristics of the workforce) that is affecting HRM.
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- growing diversity
- labor shortage - aging workforce - Millenials rising |
How has the workforce changed within the past 10 years?
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More diverse, more educated, more cynical toward work and organizations (selfish), getting older, becoming less prepared to handle the challenges of work today
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What are the different work tasks (or activities) of HRM?
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The different activities that fall under the 5 domains of HRM.
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What does HRM concern?
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- the personnel policies and managerial practices and systems that influence the workforce
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