Information Technology BA 325: Quiz 1

Includes all tools that capture, store, process, exchange, and use information

An organization's defined set of IT hardware, software, and networks

A staff of people that plan, implement, operate, and support IT

Enable a firm to meet fundamental objectives, such as increasing revenue, reducing costs, improving decision making, enhancing customer relations, and speeding up their products' time to market

Includes information systems that improve the productivity of individual users in performing stand-alone tasks

Employs models and analytical tools to help users gain insights into data, draw conclusions from the data

Encompasses a number of computer-enhanced learning techniques, including computer-based simulations, multimedia CD-ROMs, hypermedia, podcasts, and webcasts

Includes information systems that improve communications and support collaboration among members of a workgroup

Uses IT to conduct meetings or presentations in which participants are connected via the Internet

A Web site that allows users to edit and change its content easily and rapidly

Used in large organizations to find the right person with whom to collaborate on an issue or opportunity

Includes information systems that organizations use to define interactions among their own employees and/or with external customers, suppliers, and other business partners

Captures data for company transactions and other key events and updates the firm's records

A group of computer programs with a common database that a firm uses to plan, manage, and control its routine business operations

Support the flow of data among organizations to achieve shared goals