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Related Flashcards
Cards In This Set
| Front | Back |
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001) Who is the originator of the communication process?
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The Sender
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001) Who is the target of the sender’s message
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The Receiver
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001) What is the idea, feeling, or information that the sender transfers to his or her audience.
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Message
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001) What is a reaction to the received message
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Feedback
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001) The three channels of communication are _______, _________, and _______.
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Upward, Downward, and Lateral
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001) What are the organizational barriers to communication? Give an example of each.
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Environmental noise, weak communication policies/norms, and autocratic management, Examples include: jet engine noise, operations tempo, duty schedules, floor layouts
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001) What are the psychological barriers to communication? Give an example of each.
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Personality, values, and language. Examples include: morals, religious beliefs, personal biases, group identification, self-image, gender, age, race, etc.
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001) True or False: Good introductions include and Attention Step, Purpose Statement, Motivation/Hook and Overview.
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True
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001) True or False: The body is where you deliver your message and quiz your audience.
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False - You do not quiz the audience in the body
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001) Support Material can come from personal knowledge, experiences, and _____________.
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Common knowledge
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001) Unity means all sentences or points discussed support the topic, which, in turn supports the _________ __________.
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Main point.
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001) True or False: A topic sentence describes and clarifies the other topic sentences.
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False
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001) All good conclusions include what three elements?
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Summary, restatement of purpose and/or re-motivation, and closure.
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002) __________ an effort on the part of the United States’ Government to understand and engage key audiences, in order to, create, strengthen, or preserve conditions favorable for the advancement of the United States Government interests, objectives, and policies.
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Strategic communication.
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002) List four ways you can play a role in Strategic Communication.
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A. Know the Air Force Message
b. Tell the Air Force Story c. Tell what I do and how it supports my wing’s mission and policy d. Stay in my lane |
