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Related Topics
Cards In This Set
| Front | Back |
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Planning
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Identifying & selecting appropriate goals
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Organizing
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Structuring working relationships in a way to allow members to achieve organizational goals
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Leading
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Articulating a clear vision & enabling members so they understand the part they play in achieving goals
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Controlling
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Evaluating how well an organization is achieving goals & taking action to maintain or improve performance
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4 Functions of Management
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Planning, Organizing, Leading, Controlling
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3 Roles of Management
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Interpersonal, Informational, Decisional
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First line manager
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"Supervisor" - daily supervision of non-management personnel
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Middle manager
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Supervises first line managers; responsible for finding the best way to use resources to achieve goals
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Top manager
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Manager who establishes organizational goals, decides how departments should interact, & monitors performance of middle managers
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Top Management Team
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CEO, COO, president, & heads of the most important departments
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Conceptual skills
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Ability to analyze & diagnose a situation and to distinguish between cause & effect
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Human skills
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Ability to understand, alter, lead, & control behavior of other individuals / groups
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Technical skills
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Job-specific knowledge & techniques required to perform an organizational role
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Core competency
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Specific set of dept. skills / knowledge that allows one organization to out perform another
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Restructuring
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Downsizing by eliminating large number of jobs of top, middle, first-line, & non-mgr employees
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