516 EMPLOYEE ASSISTANCE PROGRAM

The purpose of this order is to establish policy for the Employee Assistance Program (EAP), and its structured approach to dealing with employees whose personal difficulties may cause problems on the job and/or a decline in their work performance.

22 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
________ is available to employees to assist in the
identification and resolution of personal or job related problems, which may affect the
employee’s personal or professional well-being or job performance. The assistance is
provided in a confidential, appropriate, and timely manner. [CALEA 22.2.6]
​The Employee Assistance Program
Employees can be assured that if personal problems are the known cause of
unsatisfactory job performance, they will receive an offer of assistance to help resolve
such problems in an effective and confidential manner. EAP can be used so that the
employee ________ employable.
Remains
Employees are assured that their job security, promotional opportunities, and
reputation will____ jeopardized by voluntarily utilizing the EAP.
Not be
_______ may be granted for treatment or rehabilitation on the same basis which it is
granted for ordinary health problems (i.e., consideration may be given for use of annual
leave or leave without pay), through the respective supervisory approval process.
​Sick leave
An employee’s first visit to the EAP may be on ______________ workload permitting,
providing the employee notifies his supervisor in advance and returns with a statement
from the EAP verifying attendance if requested.
Paid work time
If an employee enters the EAP or accepts a referral to the EAP, participation in the
program shall not substitute for improved job performance. Should job performance
continue to decline, ______ procedures will apply.
Normal disciplinary
Responsibilities of Supervisors and Managersa. It is the responsibility of all supervisory personnel to:
(1) Take action where there is a documented pattern of _______ job performance;
Deteriorating
Responsibilities of Supervisors and Managersa. It is the responsibility of all supervisory personnel to:Whenever employees receive counseling for jobperformance problems, supervisors should promote the use of the EAP by
reminding the employee of the program’s availability
Informal Suggestion
If performance problems exist to the extent that the supervisor feels an oral or written disciplinary action is indicated, the supervisor should follow normal disciplinary procedures. The employee may then be encouraged in writing to use the EAP This written encouragement will be provided as part of the disciplinary action and/or plan
for improvement;
​Supervisory Written Encouragement to Use EAP
If an employee is involved in a circumstance or incident that could lead to their suspension, termination or which may involve extended plans for improvement, the Sheriff’s Office may initiate a formal referral to the EAP.
Supervisory Formal Referral to EAP;
Supervisory Formal Referral to EAPThe_________ shall call the EAP provider to notify them of the referral. The EAP provider will contact the employee and schedule an appointment between EAP and the employee.
Supervisor
Supervisory Formal Referral to EAPThe supervisor shall notify the employee in writing of the referral. The supervisor shall include in the written notification that the employee’s decision to accept the appointment is completely __________ , and that attendance or on-attendance will not affect continuing review for possible disciplinary action.
Voluntary
Supervisory Formal Referral to EAPIf the employee signs a _____________ form provided by either EAP staff / or their counselor, additional information concerning the nature
of the problem may be released to JSO management.
“release of information”
Refrain from making any diagnosis or judgment about the employee’s problem. Referral
for assistance shall be made only at the ___________ and/or on the basis of
unsatisfactory job performance.
Employees request
Since variations in job performance, absenteeism, and tardiness are more apparent than their
causes, the role of a supervisor is to identify job _______________, not to
diagnose the personal problems of employees.
Performance problems only